1. Cancellation Policy
Customers have the right to cancel their order within 14 days of purchase without providing a reason, as per the 🇮🇳 Consumer Rights in India
To cancel an order, customers must notify us via email or through our online cancellation form.
Upon cancellation, customers will receive a full refund, including standard shipping costs, within 14 days of the cancellation request.
2. Refund Policy
Refunds will be processed using the same payment method used for the original transaction unless otherwise agreed.
Refunds will be issued within 14 days of receiving the returned product or proof of return.
Products must be returned in their original condition and packaging. Customers are responsible for return shipping costs unless the product is defective or incorrect.
3. Exceptions
Certain items, such as personalized or perishable goods, may not be eligible for cancellation or refund.
Digital products that have been downloaded or accessed are non-refundable once the download/access process has begun.
4. Data Protection
All personal data collected during the cancellation or refund process will be handled in compliance with the General Data Protection Regulation (GDPR).
Customers have the right to access, rectify, or delete their personal data at any time.
